Customer Testimonials
Talk about quality service! Robert is the kind, detail oriented and genuinely a great person! He helped me get the exact car with details I was looking for without being too pushy. All in all Porsche DTLA is where you go if you want an amazing experience! Thanks again to Robert, Keni & Roxanna for taking care of me to get my 1st Porsche. Will recommend to anyone who's currently in the market for Porsche.
Lugar inesquecível
Friendly and knowledgeable staff, definitely a quality dealership and worth considering buying from.
recently leased a new Macan from Porsche Downtown Los Angeles and all I have to say is WOW! Besides the fact that the car is perfect, everyone who helped me (Jonathan, Roxanna, and Robert) were amazing!!! Robert took me for a test drive, was so knowledgeable and was able to answer all of my questions. He was courteous and friendly the entire time. They had the car cleaned and delivered to me, taking the time to walk me through every question I had on my new Porsche when it was delivered. If you are thinking of buying a Porsche, you should do yourself a favor and walk into the Porsche Downtown Los Angeles dealership and ask for Robert.
Eugene and Adam at Porsche Downtown LA made the purchase of my new Cayenne very easy and smooth, after driving nearly two hours to get to the dealership. The car was gassed up and ready to go upon arrival. Thank you Eugene and Adam!"
In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.
In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.
In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.
Excellent place. Gerald the G.M. what a pleasure and helpful person.This place isn't those typical dealerships out there. They truly want to help you out and work things out. I did not get paid to write this review.Thank you Gerald and Eugene for everything.
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