Customer Testimonials
This Dealer is top notch. Starting from the Porsche Brand Ambassador Robert Tehrani. He followed up right away as soon as I requested info. He make sure I was in and out of the dealer quickly. Financing and signing the contract is fast it only took around max 15 minutes to go over it. They did not try to hassle you with extra stuff to add in to your deal. I will definitely recommend this dealer. Only thing with this location is very busy street and lots of traffic
In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional ...
In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional ...
In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s ...
After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told ...
I was very happy working with this dealer. I had contacted several dealers in the area, but they are the best. First when I contacted them they offered me a fair discount on the car. Most dealers, all I contacted, offered no discount or a small discount. I appreciate they were up front with me. Katherine is excellent. She spent a lot of time with me answering questions via email. She also spent a lot of time with me at the dealership. She is very knowledgeable. I highly recommend her. There is a different local dealer I went to the ...
The Downtown LA Porsche dealership ROCKS!! In comparison, I had HORRIBLE service at Circle Porsche -- one of their mechanics did paint and body damage to my Boxster during a routine service. They were going to let me drive off the lot without mentioning it, but luckily I saw the damage before leaving. When I confronted the Service Manager, I got all kinds of lip service about not contacting insurance, just let them "fix it" for me. I brought the car back a week later for paint; but to my horror, when I came back to pick up ...
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